Common errors and error messages

Here are quick fixes for problems that come up now and then.

Sign-in fails

• Check that you used your full email address as the username.
• Check that the password is correct (has it been changed recently?).
• If the password has been changed, it must be updated in all connected apps.

The app isn’t fetching email (IMAP/SMTP)

• Verify the server settings: mx.airpipe.ai, IMAP port 993 (SSL), SMTP port 587/465.
• Check that encryption (SSL/TLS) is enabled.
• Se hela listan i Set up Airpipe Mail in other apps.

Can’t send email

• Check that the outgoing server (SMTP) requires authentication and that the correct port is used.
• Large attachments can block an email — try sending without the attachment.